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Customer support help desk

Real support, whenever you need it.

Our customer support team answers questions about your account, your deposits or your risk profile directly, with no bots standing between you and an answer.

Many questions are already answered on this site, and checking first is usually quicker than waiting for a reply.

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Working hoursSupport hours: Monday to Friday, 9:00-18:00
Response timeWe typically reply within one business day.
AddressKenyatta Avenue 92, Nairobi
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